Return & Refund Policy

Last updated: October 1, 2025

At CustomIQ, our products are handmade and customized by skilled vendors. Due to the unique and personalized nature of these items, we do not accept returns or provide refunds in most cases.

1. No Returns

All sales are final. Please review product descriptions, images, and size details carefully before placing your order.

2. Damaged or Defective Items

We take quality seriously. If your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos and your order details. Our support team will investigate and assist you on a case-by-case basis.

3. Handmade & Customized Products

Each product is crafted by hand, which means minor variations in color, size, or design are normal and not considered defects. These variations are part of the uniqueness of handmade and personalized items.

4. Contact Us

If you have any concerns or require assistance, please reach out to us:

Email: support@customiq.in