1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They help websites remember your actions and preferences (such as language, login, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you come back to the site or browse from one page to another.

2. Why we use cookies

• Essential cookies: Required for core site functionality (e.g., login, cart, security).
• Performance and analytics: Help us understand how visitors interact with the site so we can improve features and content.
• Functional cookies: Remember choices you make (language, region, preferences).
• Advertising and targeting: Used to deliver relevant ads and measure ad performance.

3. Types of cookies we use (examples)

Note: The cookie names and durations above are examples. Our site may set other cookies depending on features and third-party integrations (e.g., analytics, payment providers, social media widgets).

4. Third-party cookies

We may allow third parties — such as Google (Analytics), Facebook/Meta, payment gateways, and marketing partners — to set cookies on our site. These cookies are governed by the respective third parties' privacy and cookie policies. We do not control those cookies. If you wish to opt out of third-party cookies, please use the links below to manage preferences:

• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative opt-out: https://www.networkadvertising.org/choices/
• Facebook ad settings: https://www.facebook.com/settings?tab=ads

(Replace these links with localised or alternative opt-out pages if you prefer.)

5. How to manage or delete cookies

You can manage cookie preferences using the cookie banner/controls on our site at any time. Additionally, you can set or withdraw consent for specific cookie categories in your browser settings. Below are links to browser cookie settings and instructions:

• Chrome: Settings > Privacy and security > Cookies and other site data.
• Firefox: Options > Privacy & Security > Cookies and Site Data.
• Safari: Preferences > Privacy > Manage website data.
• Edge: Settings > Cookies and site permissions.

Note: Blocking essential cookies may limit the functionality of our site (for example you may not be able to place orders or stay logged in).

6. Cookie consent and our banner

When you first visit CustomIQ, our cookie banner will appear giving you the option to accept all cookies, reject non-essential cookies, or manage preferences. If you choose to accept, we store that choice for future visits.

7. Children

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us (details below) and we will take steps to remove it.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. When changes are significant, we will provide a more prominent notice (including email notification where appropriate). The "Last updated" date at the top tells you when this policy was last revised.

9. Contact us

If you have questions about our cookie practices or this Cookie Policy, contact our Data Protection Officer at:

Email: support@customiq.in

This page contains general information and does not constitute legal advice. Consider consulting a legal professional to ensure compliance with local laws (e.g., GDPR, ePrivacy, Indian IT rules) relevant to your specific operations.