Frequently Asked Questions (FAQs)
Here are some common questions we get from our customers and vendors.
How long does delivery take?
Delivery typically takes 5–12 business days, including processing and shipping time.
Do you accept returns or refunds?
Currently, we do not accept returns or offer refunds. Please check our Return & Refund Policy for details.
Can I become a vendor on Customiq?
Yes! You can register as a vendor using our Vendor Registration page and start selling your handmade products.
Are products customizable?
Many of our products are handmade and customizable. Please check the product description for customization options.
How can I track my order?
Once your order ships, we will send you a tracking link via email or SMS. You can also use the "Track Order" feature on our website.
Is my personal information safe?
Yes. We take your privacy seriously and use industry-standard security measures to protect your data. Read our Privacy Policy for more information.
How can I contact customer support?
You can reach us anytime via our Contact Us page or email us at info@customiq.in.
